Many of our Vendors sell products that are perishable and require refrigeration, therefore Karma Grocery does not hold ANY orders for customers past the date and time of pick up.


If you foresee any issues picking up your order, please open a support ticket at Freshdesk so we can assist you.


What do we do with your order if you don't pick it up?



The giving never stops!


Orders not picked up on order pick up day will be donated to Project Host, a local organization focused on improving the lives of homeless and providing food to those who need it in our local community.


To report a logistical issue or to let us know that you will not be able to pick up an order that has been paid for, please open a Freshdesk Support Ticket and let our team assist you!